Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are your products truly 100% natural?
Yes, we prioritize plant-based ingredients and mineral pigments. Every product is formulated without synthetic fragrances, parabens, or phthalates to ensure it is safe for your skin and the environment.
Do you test your skincare or makeup on animals?
Never. We are a strictly cruelty-free brand. None of our finished products or raw ingredients are tested on animals, and we only work with suppliers who uphold these same ethical standards.
What is your return policy for opened beauty products?
We want you to love your glow. If a product isn't working for your skin type, you can return it within 30 days of purchase, even if it has been lightly used, for a full refund or store credit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our eco-friendly warehouse.
Are your packaging materials recyclable?
We are committed to sustainability. Our shipping boxes, glass jars, and aluminum tubes are all recyclable. We also use biodegradable soy-based ink and cornstarch packing peanuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.